Privacy Policy

Last Updated: February 19, 2026

Roommates Online Network, LLC (“Company,” “we,” “us,” or “our”) operates roommatesonline.net. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, and password when you register.
  • Profile Information: Location, budget range, lifestyle preferences, move-in dates, and any other information you choose to include in your profile or listings.
  • Communications: Messages you send to other users through our platform.
  • Support Inquiries: Any information you provide when contacting us for assistance.

1.2 Information Collected Automatically

  • Log Data: IP address, browser type and version, operating system, referring URL, pages visited, date/time stamps, and clickstream data.
  • Cookies & Similar Technologies: We use session cookies to maintain your login state and preferences. We may also use analytics cookies to understand site usage.
  • Device Information: Device type, screen resolution, and unique identifiers.

2. How We Use Your Information

  • To provide, operate, and maintain the website and services.
  • To create and manage your account.
  • To display your listings and profile to other users.
  • To facilitate messaging between users.
  • To send you service-related communications (account verification, security alerts, etc.).
  • To detect, prevent, and address fraud, abuse, and security issues.
  • To comply with legal obligations.
  • To improve our website and user experience through analytics.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Other Users: Your profile information, listings, and messages are visible to other registered users as necessary for the platform to function.
  • Service Providers: We may share data with third-party vendors who assist with hosting, analytics, email delivery, and site maintenance, subject to confidentiality obligations.
  • Legal Compliance: We may disclose your information when required by law, subpoena, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data. You use the platform and transmit information at your own risk.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. We may retain certain data for longer periods as required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).

6. Your Rights & Choices

  • Access & Correction: You may access and update your account information at any time through your profile settings.
  • Account Deletion: You may request deletion of your account and associated data by contacting us at privacy@roommatesonline.net. We will process your request within 30 days, subject to legal retention requirements.
  • Cookies: Most browsers allow you to control cookies through their settings. Disabling cookies may affect site functionality.
  • Marketing Communications: You may opt out of promotional emails by clicking “unsubscribe” in any such email. Service-related communications are not optional while your account is active.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how it is used.
  • The right to request deletion of your personal information.
  • The right to opt out of the sale of your personal information (we do not sell personal information).
  • The right to non-discrimination for exercising your privacy rights.

To exercise these rights, contact us at privacy@roommatesonline.net.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that a user is under 18, we will take steps to remove their information and terminate their account.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Users

This website is operated from the United States. If you access it from outside the U.S., be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting to this page. We encourage you to review this page periodically. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Roommates Online Network, LLC
Email: privacy@roommatesonline.net